For patients

Flowchart of Hospital Visit

STEP01:Before coming to Japan

  1. Visit National University Hospital Medical Cooperation Network to fill out Application form.
  2. The doctor in charge will check your information and consult with a doctor at an appropriate department.Please prepare your medical records and data translated in Japanese (or English) upon doctor’s request.
  3. Click and read though the instruction on the right before you visit Kyushu University Hospital. You will not be able to see a doctor unless you agree with all the contents.
  4. We will contact you once we make an appointment for your first visit.
    We may recommend you a second opinion outpatient clinic depending on conditions.
[Notes]
■ Provide Japanese phone number we can contact if you are in a hurry.
■ You cannot schedule examinations in advance.
■ We cannot tell about the possibility of treatment and diagnosis in advance.
■ Arrange VISA and a flight on your own.

STEP02:After coming to Japan

  1. Visit the hospital

    On the day of your first visit, please make sure to bring your photo ID, i.e., passport, to the Hospital.
  2. Registration

    Please register at the information desk.
  3. Consultation

    Please wait at the reception of your department after registration.
  4. Payment

    When your "Daily Number" is displayed on the accounting display monitor, please take the “check-in slip" and make payments at the Cashier or the Automatic Payment Machine.
[Notes]
■ Please understand that it may take more than half a day, including time for examinations, etc.

STEP03:Payment

  1. Payment must be made in Japanese Yen. We accept cash and credit card.
    (Please check your credit limit before coming to Japan.)
    クレジットカード
[Notes]
■ Please make a payment at Reception No.5 or a fee adjustment machine.
■ Debit card is acceptable

[IMPORTANT] Travel and Medical Insurance
■ Our hospital does not bill insurance companies directly. All medical expenses will be billed to the patient himself/herself. Patients must pay the hospital in advance and then file a claim with their own insurance company.


Guide to the Facilities in Kyushu University Hospital

Facility Location Service Hours Comment
ATM corner
(Nishi-Nippon City Bank)
Outpatient Ward 1F 9:00~20:00
ATM corner
(Bank of Fukuoka)
Outpatient Ward 1F 9:00~20:00
Restaurant
(Royal Host)
Phone: +81-92-642-6865
Outpatient Ward 1F Weekday
8:30~20:00
Sat/Sun/HOL
9:30~20:00
Cafe
(Tully’s Coffee)
Phone: +81-92-643-5155
Outpatient Ward 1F
West side outdoor annex
(Medical Library side)
7:00~20:00
Convenience Store
(LAWSON)
Phone: +81-92-642-6864
Outpatient Ward 1F Weekday
7:00~21:00
Sat/Sun/HOL
7:00~20:00
Hospital supplies, food, clothing, daily necessities, stamps, telephone cards, parcel delivery service, fax, photocopies, newspapers, magazines, music CDs, cassettes, post box, etc.
Keiai Dan store
Phone: +81-92-642-6861
West wing 1F
Mon~Fri
8:30~20:00
Sat/Sun/Holidays Closed Hospitalization goods・Food・Clothes・Stamps・Telephone card・Delivery service ・FAX・Copy・Newspaper・Magazine・CD・Tape etc.
Beauty salon
Phone: +81-92-642-6872
West wing 1F
Mon~Sat/
Holidays
8:30~17:00
Closed on Sundays
Barber shop
Phone: +81-92-642-6873
West wing 1F
Mon~Fri
8:30~16:30
Sat
8:30~15:30
Closed on Sundays
and hoslidays
TV card machine South ward 4~11F Lounge on each floor・West wing 1F
TV card fee adjustment machine South ward 1F After hours reception, Outpatient ward 1F (Back of the information)
Telephone card Outpatient ward 1F LAWSON
  • Restaurant(Royal Host)

    Restaurant(Royal Host)

  • Cafe(Tully’s Coffee)

    Cafe(Tully’s Coffee)

  • Taxi Stand

    Taxi Stand

  • LAWSON

    LAWSON

  • ATM corner

    ATM corner

  • Keiai Dan store

    Keiai Dan store