Upper level: d399  Communication, unspecified

d399w2  Communicating with Persons Outside Organization

(4.A.4.a.3)

The intention is represented with a person outside the organization and the organization is represented for communication, a customer, a general person, a government, and other external stripes. This information is facing, and exchanged by the document, the telephone or E-mail.

(additional explanation: Communicating with Persons Outside Organization)


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